The Marine Retailers Association of the Americas announces that Big Thunder Marine at Lake of the Ozarks, has earned Certification as a Five Star Marine Industry Certified Dealership.
Big Thunder Marine has gained a certificate of completion and recognition as a Certified Dealer through the MRAA’s Certification program. To gain Certification, the dealership devoted itself to maintaining the strict requirements for the program by displaying outstanding dedication to delivering a superior boating experience for its customers. Ultimately, Big Thunder Marine has committed itself to enhancing process improvements, employee and customer satisfaction, profitability and dealership progress.
“Big Thunder is proud to be the only dealership at Lake of the Ozarks that is a Five Star Certified Dealer by the MRAA”, said Jeremy Anderson, General Manager. “Our commitment to our clients, and believing in a better boating experience, has been paramount to our success and growth here at the lake."
Big Thunder Marine re-opened in 2015 under the Ross Family and quickly grew to the largest dealership at Lake of the Ozarks. With the acquisitions of Glencove Marina, Wake Effects, Lakeport Marina, and Ozark Yacht Club, along with the construction of the Speed and Luxury Showroom and remodel of the Family Boating Center, they have more locations around the lake to help serve the needs of boaters and vacationers than anyone else.
“Big Thunder Marine has earned this honor with its determined commitment to improve and also its faithfulness to delivering a superior boating experience to its customers,” said Liz Keener, Certification Manager, MRAA. “Big Thunder has revealed itself to be an authentic industry leader within the marine industry and is deserving of its Certification status.”